How do I pay
Ordering is easy, just click on the Paypal 'Add to Basket' button of the item you wish to purchase. Your shopping cart will be automatically updated with each purchase. You are assured of secure on-line purchases using paypal.
- The 'check-out' buttons will direct you to Paypal.
- You do not need a Paypal account to transfer funds using a debit or credit card.
- Paypal is trusted worldwide.
- Paypal is SAFE - your financial information is never shared.
- Paypal is secure using SSL technology. Your confidential information is automatically encrypted (using the highest level commercially available).
- The Paypal site is heavily guarded physically and electronically, and is not directly connected to the internet.
I can also accept Personal Cheques or Postal Order. If you wish to pay by this method, email me with details of the product you wish to purchase, and I will advise you on how to proceed. Email at - info@jaccylee-jewellery.co.uk
Postal Details
Postage is free for items up to and including GBP 30.00 - however, this only applies to the uk at present. For orders over and above this amount, please look at the postage and packaging section for the amount to be added to your shopping cart. Postage is offered to UK, Europe, and Worldwide.
Postage free items are despatched by Royal Mail 1st Class Post. For orders over £30.00, we despatch by Royal Mail Special Delivery, with insurance cover for Jewellery against loss or damage.
We endeavour to despatch items withing 2 working days of your payment clearance. Our stock is regularly updated, however, any piece of jewellery 'sold' or 'out of stock' will be clearly marked. Please allow 7 - 10 working days for items made to order.
Returns Policy
I want you to be happy with your purchase, if however, in the unlikely event that you are not satisfield, please email and I will arrange a refund less postage costs. Please return the items within 10 days. I reserve the right to inspect the item on its return. Unfortunately, earrings cannot be returned for hygiene reasons. This does not affect your statutory rights.
All jewellery supplied on a chain are gift boxed. Al other items of jewelry are presented in a delicate organza drawstring bag, and carefully wrapped and despatched in a padded envelope. You could opt for a gift box at a small extra charge, I leave that entirely up to you. Earrings are displayed and packaged on acid free card, and sent to you bubble wrapped.
Commissions
If you see something you like, but would prefer a different bead style or colour, please do not hesitate to contact us. We do request a small deposit on commencement of an order, and we can provide bead samples to ensure you are happy with colour and style.
You use the term AB Crystals in your descriptions, what does it mean?
AB crystals (Aurora Borealis) are created from clear crystals that are coated with a special film on one side. This film reflects light spectacularly and shines different colours depending on its surroundings. I think they look fabulous.
Who designs and makes the jewellery you sell
I design and make all the jewellery made on this site.
You have a SRAJD logo, what does this mean?
The SRAJD (self representng artisan jewellery designer), represents a group of jewellery artists who handcraft and sell their own jewellery. SRAJD does not sell mass produced jewellery. Therefore, when you purchase from an SRAJD member, you are buying from them and supporting the artist. Also you will be buying a unique or limited edition piece of jewellery. There is a roster on the SRAJD website to verify to customers of a legitimate member of SRAJD. My membership number is 2251.
